Privacy Policy

Effective Date: 6/5/2023

At FLYEZ.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose the information you provide to us when using our website and services. By accessing or using FLYEZ.ai, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our website or services.

Information We Collect

Any details you share with us, whether it's through our website or via communication channels like telephone, email, fax, or any other method, will be collected and stored by us. This information may consist of personally identifiable information, including your first and last name, phone number, mailing and email addresses. In some cases, we may also collect payment details such as credit card number, cardholder name, and expiration date. All of this is referred to as "personal information." Additionally, we may inquire about your travel preferences, such as meal requests, seat preferences, frequent flyer/hotel/car rental program details, and ticketing options. While providing information is optional, certain details about you are typically required for activities like becoming a member, making purchases, completing a traveler profile, participating in comments, reviews, or feedback, or engaging in other transactions.

PASSENGER INFORMATION

When arranging travel or other plans for someone else using FLYEZ, we will ask for personal details and travel preferences about that person. It is important to seek their consent before sharing their personal information and travel preferences with FLYEZ. Please note that you will be the only one with access to view or modify their information through your own account.

Informations from other Sources

We may occasionally acquire information about you from our business partners and other third-party sources that operate independently. This information is then added to your account details. Some examples of the information we may receive include updated delivery and address details, which we utilize to rectify any inaccuracies in our records and ensure the smooth delivery of travel information. Additionally, we may receive demographic information that aids us in gaining a deeper understanding of your potential purchasing preferences.

Log Data:

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is used for analyzing trends, administering the site, and gathering demographic information to improve our services.

Cookies and Similar Technologies:

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your computer or mobile device. They help us remember your preferences, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Information Sharing

Suppliers: These are companies such as hotels, airlines, cruise lines, car rental companies, and activity providers that fulfill your travel reservations. FLYEZ may share your information with these suppliers if it is necessary for them to fulfill the reservation you made through FLYEZ. However, FLYEZ restricts their use of your information to that specific purpose. The privacy policies of these suppliers should be reviewed by customers, as FLYEZ does not place limitations on their use or disclosure of other personal information.

Third-party vendors: These are companies that provide various services or functions on behalf of FLYEZ, including credit card processing, customer service, marketing, and fraud prevention. These vendors have access to personal information necessary to perform their functions but are not allowed to share or use the information for any other purpose.

Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or ensure the safety of our users.

Data Security

We employ industry-standard security measures to protect the information we collect. However, please be aware that no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Access and Correction:

You have the right to access and correct the personal information we hold about you. You can do this by logging into your account or by contacting us directly.

Marketing and Communication:

FLYEZ sends you promotional emails or newsletters about our services, special offers, or relevant travel information. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those websites before providing any personal information.

Children's Privacy

FLYEZ has specific policies regarding the booking and reservations of minors and passengers below the age of 16. According to the information you provided, children aged below 16 are not authorized to deal or transact with FLYEZ directly. Instead, their flight bookings and reservations must be made by either their parents or guardians.

This policy is in place to ensure the safety and well-being of underage travelers, as well as to comply with legal regulations and requirements. It ensures that responsible adults take responsibility for the travel arrangements and provide necessary consent and supervision.

Bank and Credit Card Charges

FLYEZ prioritizes the privacy and security of its customers' personal information. Advising customers not to make any payments after the completion of the e-ticket .If you receive any calls or emails from individuals claiming to be from FLYEZ or an airline, requesting payment or gift cards, FLYEZ recommends that you inform them about the situation and take necessary steps to validate the authenticity of the communication. One way to do this is by confirming that the emails you receive are from the official domain, which in this case would be www.FLYEZ.ai .

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated version on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [insert contact information].

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.